Video or voice conferences

Video or voice conferences are held as online meetings. This can be imagined as a virtual meeting room opened by the expert at a previously agreed date. You can also enter your room through your computer or smartphone. The conversation can then be carried out, according to the previously agreed agreement, as a pure voice conference or also with an additional video transmission. If desired, other persons can also be invited to a joint meeting.

To ensure maximum security, the meetings are handled via the "WebEx" system. All WebEx meetings are protected by a highly reliable and secure Cisco network, one of the market leaders in professional conferencing systems.

You can only enter the virtual meeting room after you have previously invited the expert. This will be sent to you by e-mail and contains, among other things, the following information:

  • Direct link to the online meeting
  • A meeting ID
  • A dial-up telephone number (optional)

You can enter the virtual consultation room via three access routes, in which case you do not need to register with WebEx:

Web browser

You can use all current web browsers under Windows and macOS. On Linux only Firefox is supported.

Follow the direct link to the online meeting specified in the invitation mail. Enter your e-mail address and the name under which you want to be identified in the call in the input mask for legitimation. Then press "Join Guest".

Alternatively, you can also get general access to WebEx meetings through the link

https://meetings.webex.com/collabs/#/meetings/joinbynumber

In this case, please enter the meeting ID given in the invitation mail, and then validate in the input mask with your e-mail address and the name under which you want to be identified in the call.

In order to establish a secure connection, Cisco must install a plug-in in the respective browser at the first start of a meeting. They are automatically guided step by step through this process.

Smartphone

The app "Cisco WebEx Meetings" is available for Android, iOS, Blackberry and Windows Phone in the app store. Once installed on your smartphone, you can use the Internet to join video and voice conferencing.

To enter the virtual meeting room, you only need to enter the meeting ID that is specified in the invitation mail, and you can legitimize it in the input mask with your e-mail address and the name under which you want to be identified in the conversation.

Phone

If technically possible, the invitation mail will give you a list of telephone numbers that you can use to join the meeting from any telephone.

To enter the virtual meeting room, you must enter the meeting ID specified in the invitation mail using the telephone's keypad after dial-in.